Prosupo's CX and Outsourcing Blog

How to find the right outsourcing partner for your company - 4 decisive factors

User Experience - 5 elements you should know as a website owner

Global Customer Service - Advantages of Multilingualism

The Amazon A-Z Guarantee - What you should know about it as an online retailer

5 reasons for social media marketing

The 5 most common mistakes made in customer service

Emailing - 7 steps to ideal e-mail marketing

Active Sourcing, Future of Recruitment- Interview with Nana Khomarloo

5 steps to a good content marketing strategy

Service desert Germany - still a justified designation?

The role of the Customer Service Manager - 3 characteristics a CSM should NOT have

Managing crises and change - How important New Work is for us

Successful cooperation with others - 5 tips for a long-term customer relationship

Why diversity management is so important - 4 advantages

6 tips how to motivate your employees

"Modern" leadership

8 qualities that a Sales Manager should have!

Why good community management is so important!

PRESENT vs. FUTURE - What is becoming increasingly important in customer service?

Live chat? We reveal 4 reasons why you need it!